Introduction
By accessing and using our site, https://in.stayalivewellness.com, and by providing information as outlined in this policy, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. We encourage you to thoroughly read and understand how your information is collected, used, and shared under this policy. Should you disagree with any part of this policy, you have the option to discontinue using our site. Our website is known by other names, including "StayAlive Wellness" and "Stay Alive," and is owned by Arizone International LLP.
This Privacy Policy details the types of personal information we gather from our users, the purposes for collecting such information, how we utilise it, with whom it may be shared, and the choices our customers have concerning the use of their information. We commit to not disclosing personal or sensitive information beyond what is necessary for our operations and in compliance with this policy.
If you do not consent to the terms in this policy, we advise against the use of our site. Please be aware that this policy may change at any time without notice, and your continued use of the site after such changes constitutes your agreement to be bound by the updated policy. It is your responsibility to review this policy periodically to stay informed of any changes.
Information Collection and Usage
We collect personal information directly from you when you register on our site, place an order, subscribe to our newsletter, or engage with other available services. This information typically includes your name, email address, phone number, and delivery details. We also gather information on your transactions and interactions with our site but do not retain payment details as these are processed through third-party payment gateways and Shopify's payment system.
In addition to the information you provide, we automatically receive your computer's Internet Protocol (IP) address when you browse our site. This information aids us in learning about your browser type and operating system to better tailor your online experience. We use cookies to manage and remember details of your site interactions, enhancing site functionality and user experience.
The collected personal information allows us to process your orders, communicate effectively regarding your transactions and our products, improve our website functionality, and customise your shopping experience according to your preferences. Furthermore, we use this information for internal marketing and performance research to better understand customer behaviour and preferences, which helps us enhance our service offerings.
Disclosure of Personal and Sensitive Information
We ensure that your personal information is handled with the utmost care and shared only with third parties necessary for us to deliver our services to you. These third parties include affiliates and service providers who assist us in operations such as order fulfilment, payment processing, and marketing efforts. These partners are obligated by agreement to keep your information confidential and secure.
Under certain circumstances, we may be required to disclose your information if mandated by law or if such disclosure is necessary to protect our rights or comply with judicial proceedings, court orders, or legal processes served on our website.
Data Security and Retention
We are committed to protecting the security of your personal information. We employ a variety of security technologies and measures designed to protect your information from unauthorised access, use, or disclosure. We maintain physical, electronic, and procedural safeguards to secure the information we collect online.
Withdrawal of Consent and Opt-Out Options
At any time, you have the right to withdraw your consent for the collection, use, or disclosure of your personal information. If you wish to withdraw your consent, please contact us using the contact details provided below. Your withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
You can also opt-out of receiving marketing communications from us at any time. If you prefer not to receive promotional emails from us, you can click the unsubscribe link at the bottom of any of our email communications. This will remove your email address from our marketing lists.
Cookie Policy
Cookies are small files that a site transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's systems to recognize your browser and capture and remember certain information. We use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Changes to Our Privacy Policy
We reserve the right to amend this privacy policy at any time. Changes will take effect immediately upon their posting on the site. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information
If you have any questions about this Privacy Policy, or if you wish to access, correct, amend, or delete any personal information we have about you, or to withdraw your consent for us to contact you, please contact us using the information below:
Arizone International LLP
Sr. No. 653/1, Plot NO 16, Somnath CO-OP INDL SOC LTD,
Somnath Road, Somnath, Dabhel, Daman, 396210, India
Email: care@stayalivewellness.com